Cancellation Policy for Maveriq Accounting App
Effective Date: September 07, 2025
This Cancellation Policy ("Policy") outlines the terms under which you, the Subscriber, may cancel your subscription to the Maveriq Accounting App (the "Service"), and the conditions under which Maveriq Interactive Technologies Inc. ("Maveriq," "we," "us," or "our") may terminate your subscription. This Policy is part of the Subscription Agreement between you and Maveriq Interactive Technologies Inc., located at 2nd Floor, Oliaji Trade Centre, Mahe, Victoria, Seychelles.
1. Cancellation by Subscriber
1.1 Cancellation Process: You may cancel your subscription at any time by:
- Accessing the account settings within the Service and following the cancellation instructions.
- Contacting our support team at support@maveriqapp.com.
1.2 Effective Date: Cancellation will take effect at the end of your current billing cycle (monthly or quarterly, depending on your plan). You will continue to have access to the Service until the billing cycle ends, and no further charges will be applied.
1.3 Non-Refundable Fees: Subscription fees are non-refundable, except as required by applicable law. No prorated refunds will be provided for the unused portion of a billing cycle.
2. Termination by Maveriq
2.1 Grounds for Termination: Maveriq may terminate or suspend your subscription at our sole discretion for reasons including, but not limited to:
- Non-payment of subscription fees for three (3) months or more.
- Violation of the Subscription Agreement, including misuse of the Service or breach of applicable laws.
- Fraudulent activity, unauthorized use, or suspected security threats to the Service.
- Conduct that, in our reasonable judgment, harms the Service or other users.
2.2 Notice of Termination: We will attempt to notify you of termination via email or through the Service, except in cases of urgent security concerns.
3. Payment Arrears and Account Status
3.1 Access During Arrears: You will retain access to the Service provided that any outstanding subscription fees (arrears) do not exceed three (3) months’ worth of subscription amounts.
3.2 Grace Period: If payment is not received within three (3) months of the due date, a three (3)-day grace period will begin. During this period, you may settle all arrears to maintain active access to the Service.
3.3 Account Deactivation: If payment remains outstanding after the three (3)-day grace period (i.e., three months and three days from the initial missed payment), your account will be deactivated. To resume usage, you must pay all arrears in full to reactivate your account.
3.4 Account Deletion: If payment is not received within fifteen (15) days from the start of the grace period (i.e., three months and fifteen days from the initial missed payment), your account and all associated data will be permanently deleted from the Service. Maveriq is not responsible for any loss of data resulting from such deletion.
3.5 Payments in Zambia: For Subscribers in Zambia, payments must be made through our authorized distributor. Payments made to the authorized distributor are deemed payments to Maveriq. Failure to make payments through the authorized distributor may result in the consequences outlined in Sections 3.2–3.4.
4. Subscription Modifications
4.1 Upgrades: If you upgrade your subscription plan, you will be charged the prorated difference between your current plan and the upgraded plan. The subscription start date remains unchanged, and the subscription will renew at the upgraded plan’s rate.
4.2 Downgrades: Downgrades to a lower-tier plan will take effect at the start of the next billing cycle. No refunds or credits will be provided for the current billing cycle, and you will retain access to the existing plan’s features until the cycle ends.
4.3 Upsells (Additional Features): You may purchase additional features, such as extra storage or additional user licenses, within your existing plan. Charges for upsells are applied immediately and added to your next billing cycle. Upsells do not affect the subscription start date or renewal terms. Cancellations do not affect charges for upsells already purchased.
5. Authorized Distributors in Certain Regions
For Subscribers in regions where Maveriq has appointed an authorized distributor, such distributor is responsible for collecting payments and providing support services related to the Service. Payments made to an authorized distributor are deemed payments to Maveriq. For support in these regions, contact the designated distributor using the contact details provided in the Service or on our website at www.maveriqaccounting.com.
6. Disputes in Certain Regions
For Subscribers in regions with an authorized distributor, any disputes arising under or related to this Policy or the Subscription Agreement may be resolved in the courts of the Subscriber’s country of residence, and the laws of that country will apply to such disputes. You agree to submit to the jurisdiction of the courts in your country of residence for this purpose. For all other Subscribers, disputes will be resolved as outlined in the Subscription Agreement (Section 11.2).
7. Contact Information
For questions or assistance with cancellations, please contact us at:
Maveriq Interactive Technologies Inc.
Email: support@maveriqapp.com
Address: 2nd Floor, Oliaji Trade Centre, Mahe, Victoria, Seychelles
For Subscribers in Zambia: Contact our authorized distributor at zambia.support@maveriqapp.com.
8. Changes to This Policy
We may update this Cancellation Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy in the Service or via email. Your continued use of the Service after such changes constitutes acceptance of the updated policy.
By subscribing to the Service, you acknowledge that you have read, understood, and agree to be bound by this Cancellation Policy.